How to Apply for e-Khata Online Through e-Aasthi?
You can apply for e-Khata online by logging into e-Aasthi, finding your draft e-Khata and submitting the additional information requested by the Bengaluru city corporation.
The process is mainly about converting the existing property-tax record into a completed digital e-Khata record. The official e-Aasthi portal currently provides options to search your property, view the draft e-Khata and submit additional information for the final e-Khata.
Step 1: Log in and find your draft e-Khata
Open the official e-Aasthi portal and log in using your mobile number and OTP.
You can search for the property using details such as:
SAS Property Tax ID
Property ePID
Ward name or ward number
Owner name
The official portal states that the ward number can be found on the property's tax receipt. If a name search doesn't work, the portal also advises trying shorter combinations of the owner's name because English spellings may vary.
Once you find the property, check the draft e-Khata carefully.
Step 2: Complete Aadhaar-based e-KYC
The final e-Khata process requires Aadhaar-based e-KYC for the owner or joint owners listed in the property records.
Check the owner's name before completing the verification. A spelling difference between the property record and identity document can create a correction issue later.
Step 3: Add property and location details
The final application requires additional property information. This can include the SAS Property Tax Application Number, property photograph and property-related information.
The current process also uses location information such as GPS data. A 2026 Times of India report said owners completing the process need to provide Aadhaar-based e-KYC, updated sale deed details, GPS-tagged information and BESCOM connection details where applicable.
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Step 4: Upload documents and submit
Upload the documents requested by the e-Aasthi portal, review the property and owner details, complete the required verification or e-sign process, and submit the application.
Before clicking submit, compare the information with your registered deed and property-tax record. The official e-Aasthi portal states that the draft e-Khata is based on the existing BBMP Property Tax Register and that owners must upload additional information to obtain the final e-Khata. The listed information includes the registered deed, Aadhaar-based e-KYC, SAS Property Tax Application Number, property photograph and documents supporting A-Khata, where applicable.
A submission doesn't mean the final e-Khata has already been issued. The application still moves through the online processing system before the final status is recorded.
Step 5: Track the application and check for rejection
After submission, track your e-Khata application using the property's EPID on the official e-Aasthi status page. The page displays the application stage, received date, sent date, status and remarks, which can help you understand what has happened to the application.
If the application is rejected, read the status and remarks first and identify the issue mentioned there. Check whether the problem relates to the owner's details, registered deed, property information, supporting documents or another discrepancy in the application.
Don't immediately submit the same application again without checking the reason for rejection. Correct the information or document that caused the issue and follow the instructions provided through the e-Aasthi system.
The official e-Aasthi portal currently directs applicants to the e-Khata helpline at 9480683695 for issues with the application.
What to Do If Your e-Khata Application Is Rejected
If your e-Khata application is rejected, first check the Remarks section in the application-status page to identify the issue. The official e-Aasthi status system records the application status along with remarks, so this should be your first place to check.
Next, compare the rejected application details against your registered deed, property-tax record and the documents uploaded during the application. For example, check whether the owner's name, property details or supporting document information was entered correctly.
If the issue is related to missing or incorrect information, correct the relevant details before proceeding again. For problems that aren't clear from the online status, the official e-Aasthi portal provides the e-Khata helpline: 9480683695.
Not sure if your documents are ready for e-Khata? Check e-Khata before submitting your application.
What Documents Are Required to Apply for e-Khata?
Keep your property, ownership and tax documents ready before you start the e-Khata application. The key documents include the registered deed, Aadhaar details for e-KYC, SAS Property Tax Application Number, latest property tax receipt, existing Khata records, property photograph and supporting documents, where applicable.
Documents to keep ready:
Registered sale deed/title deed
Aadhaar card/details of the owner(s)
SAS Property Tax Application Number
Latest property tax paid receipt
Existing Khata certificate/extract, if available
Property photograph
A-Khata supporting documents, where applicable
Encumbrance Certificate (EC), if required for the intended transaction
The official e-Aasthi portal specifically states that an Encumbrance Certificate is required when an immediate sale or transfer is planned.
For joint ownership, keep the identity details of all owners ready. This avoids stopping halfway through the e-KYC stage.
How Do You Complete the Final e-Khata Application?
The key point is that finding or downloading a draft e-Khata isn't the same as completing the final e-Khata process.
In April 2026, Times of India reported that GBA enabled owners to access e-Khata online using their SAS Property Tax ID. The report also noted that these records could initially be issued on an "as-is-where-is" basis, with owners required to complete further verification for the fuller e-Khata process.
Before submitting the final information, compare these details carefully:
Owner name
Joint owner names
Sale deed details
Property address
Property tax application number
Property area
Property photograph
GPS/location information
BESCOM information, where applicable
This check matters because the e-Khata record is built from information already held across property-tax and registration records.
If the details don't match your registered documents, don't simply submit the application hoping the system will correct them later. Identify the mismatch first and determine whether it requires a correction, mutation or another property-record process.
The current GBA website also lists e-Aasthi and eHelpdesk eKhata among its citizen services and provides 9480683695 as the e-Khata/New Khata helpline.
How Can You Check the Status After Applying for e-Khata?
You can check your e-Khata application status online using the property's EPID.
The official e-Aasthi status page provides an EPID field for checking the application. It also displays information such as the stage, received date and time, the office to which the application was sent, status and remarks.
If your application is pending, first check the online status instead of making repeated visits to a corporation office. The official status page specifically tells citizens that applications are handled through the online system and can be watched online.
For assistance, the Greater Bengaluru Authority currently lists 9480683695 as the e-Khata/New Khata helpline and 1533 as its general helpline.
If your property cannot be found at all, the e-Aasthi citizen portal provides a separate option for cases where the property is not found in the available searches. The portal says citizens can submit the property details for the Bengaluru city corporation to check and respond.
How Vault Helps with How to Apply for e-Khata
Vault Proptech can help property owners with the e-Khata application process, particularly when they are unsure which documents to prepare or how the property details should be entered.
The support can be useful for:
Checking the documents before application
Organising property and ownership details
Supporting the e-Khata application process
Identifying document mismatches before submission
Helping out-of-station owners and NRIs with Bengaluru property documentation
Want support with the e-Khata process? Get e-Khata Help from Vault Proptech property documentation experts.
Conclusion:
To apply for e-Khata, start with the official e-Aasthi portal and search for your property using the SAS Property Tax ID, ePID, ward details or owner name. Review the draft record, keep your registered deed and tax documents ready, complete Aadhaar-based e-KYC, provide the required property and location information, upload the requested documents and submit the application.
After submission, use your EPID to track the application status online.